1) How much room is needed for an inflatable bouncer?
This will vary, depending on what type of unit you rent. Bouncers normally require a level area approximately 20 ft x 20 ft with an overhead clearance of at least 14 feet. Please call for details on space requirements for other units (Combos, slides, obstacle course, etc.). If required (And possible), we would be more than happy to conduct a site inspection of your location.
2) What surfaces can inflatable’s be setup?
The safest surface is a level, grassy area. We can setup on concrete, asphalt, parking lots, etc. Please specify which surface the bouncer will be setup on so we can provide the appropriate anchors and ground cover. Be sure the surface area is clear of rocks, branches and sharp objects. We will not set up in dirt, rock, wet or other areas which may puncture the inflatable.
3) How many children can fit in an inflatable?
Although capacity varies by unit and style, standard size bouncers (15 x 15) hold up to 10 children. Please call and we can provide you with a more accurate capacity for each unit, as sizes and styles may vary.
*Not all units can accommodate adults. The above are only guidelines, please use good judgment. It is important not to mix small and large children together.
4) Can I set up an inflatable indoors?
Yes, if you have enough room and high enough ceiling. We will provide you with specific measurements for the unit you are interested in. When measuring your room, don’t forget to take into account suspended lighting.
5) Are inflatable bouncers safe?
Yes, if all of the rules outlined on the supplied rental contract are followed, and the unit is supervised at all times, they are very safe. Our main concern is safety and we insist on adult supervision at all times.
6) Do you provide a person to supervise the unit during the rental?
Typically most renters provide their own supervision. We will show you how to operate the inflatable unit and answer any questions you may have. We will provide you with a rule sheet for the users to follow. In some cases, we can provide an attendant at an additional cost.
7) How long does it take to set up the units?
It takes about 20 minutes to set up each unit (Depending on the unit), and review the safety guidelines / rental agreement with you. The renter / responsible adult must be present at the time of delivery and sign a waiver.
8) Is there a delivery charge?
No. The delivery, set up and tax is included in the price. In some cases, such as out of the area locations in which we do not normally serve, there will be a delivery charge. In such an event, we will discuss any charge with you in advance.
9) What is the rental period?
The price includes up to an 8 hour rental. You can use it for less than the 8 hours if you like. We offer longer rental periods at an additional rate which we will discuss when you make your reservation.
10) What if it is rainy or windy?
We will not set up in rain, windy or other inclimate conditions. Customer safety is our utmost concern. We reserve the right to cancel a reservation in the event of rain or windy conditions. You may also cancel at any time prior to delivery at no charge, for any reason. However, once the unit is delivered, no refunds will be issued.
11) Do you deliver and set up the units?
Yes. We will deliver and set up your inflatable unit and ensure that it is clean and in good working condition before your event starts and come back to take it down after the event ends.
12) How do I reserve a rental date?
Please view our website to see what we have to offer. Once you have decided on what you would like to reserve, give us a call to check on availability. Some styles are very popular and are booked some time in advance, so we recommend as much notice as possible so you may get the style you want.
13) Is there a deposit required?
No. In same cases, such as multiple unit rental, we may ask for a 50% deposit.
14) When is payment due?
At the time of delivery. We accept cash and checks (With prior approval and ID).
15) What kind of power is required?
The bouncer must be within 100 feet of a dedicated 15-amp circuit, which is your typical household outlet. The blower uses approximately as much electricity as an indoor fan once the bouncer is fully inflated. If your event is at a location with no power (Parks, etc.), we can provide a generator at an additional charge.
16) What are my responsibilities as the renter of an inflatable?
You must ensure the responsible adult supervision of all users. You will be provided with a rule / safety sheet and you must make sure those rules are followed. You are responsible for the safety of the children / users and for the care of the equipment. The renter will also be required to sign a waiver.
17) Will the inflatable harm my lawn?
No. We place a protective tarp under the bouncer to minimize any damage to the bouncer or lawn. We also place stakes in the yard to anchor the bouncer. If you have a sprinkler system, please inform us so we don’t cause damage to the sprinkler heads and they do not cause damage to the unit.
18) Do you have rules for the dunk tank or water ball use?
Yes. Only those who can swim are allowed to use the water balls or dunk tank. Constant adult supervision is required at all times. Water balls can not be used in deep water, fast moving water, rapids, towed behind water craft / boats, etc.. Water balls are only to be used in calm, shallow water. A rule sheet will be provided for the dunk tank and water ball usage.
